Have questions, a request, or want to report an incident?

• Please contact the VCU IT Support Center if you have a request or want to report an incident.
• For general questions, please contact Marcus Mickle at mjmickle@vcu.edu.
• For technical ODS and VCU Reporting Center questions, please contact Grace Olsen at olsengf@vcu.edu.
• For technical Banner, DegreeWorks, and File Transfer questions, please contact our Infrastructure team at ts_as_infrastructure@vcu.edu.
• The Banner Administrative Pages end-user resources are identified on the Administrative Banner Support page. Please initiate inquiries using these methods.