Contact Us

Have questions, a request, or want to report an incident?

  • Please contact the VCU IT Support Center if you have a request or want to report an incident.
  • For general questions, please contact Marcus Mickle at
  • For technical ODS and VCU Reporting Center questions, please contact Grace Olsen at
  • For technical Banner, DegreeWorks, and File Transfer questions, please contact our Infrastructure team at
  • The Banner Administrative Pages end-user resources are identified on the Administrative Banner Support page. Please initiate inquiries using these methods.