FAQ

Frequently Asked Questions

If we don’t answer your question on this FAQ page, you can reach out to us through our Contact Us page.

Canvas

Records and Registration

Student Success

Financial Aid/Student Financial Management Center

Student Accounting

Human Resources and Payroll

Finance and Treasury

Important dates:

  • Friday, December 2: Banner, Degree Works, ODS, and related systems will be unavailable beginning at 5:00 PM.
  • Monday, December 5: Banner access will be limited to technical and functional testers to validate that systems are functioning properly. We estimate 2 days of validating between technical and functional.
  • Wednesday, December 7: At approximately noon, the VCU community can access Banner production and eServices in the Ellucian Managed Cloud.
  • Thursday, December 8: ODS access will be limited to technical and functional testers to validate that systems are functioning properly.
  • Friday, December 9: At approximately 10 AM, the ODS, VCU Reporting Center, and dashboards will be available to the VCU community.